Shipping Policy

A legal disclaimer

Effective Date: 10/02/2025

Thank you for shopping with Dream Easy LLC.

1. Processing Time

Because our products are custom-made, please allow:

[5–14 business days] for production before shipment.

Processing times may vary during peak seasons.

2. Shipping Methods

We ship through major U.S. carriers, including:

United States Postal Service
UPS
FedEx

Shipping rates and delivery estimates are calculated at checkout.

Delivery times are estimates and not guaranteed.

3. Shipping Delays

Dream Easy LLC is not responsible for delays caused by:

Carrier issues
Weather events
Incorrect shipping information provided by the customer

4. Incorrect Address

Customers are responsible for providing accurate shipping information. If a package is returned due to an incorrect address, additional shipping fees will apply.

RETURN & DAMAGE POLICY

Effective Date: [Insert Date]

Due to the custom and made-to-order nature of our bedding and home furnishings, we maintain a strict return policy.

1. No Returns on Custom Items

All sales are final.

We do not accept returns, exchanges, or cancellations for:

Change of mind
Incorrect size selection
Color preference
Buyer’s remorse
Custom or personalized orders

2. Damaged in Shipping

Returns or replacements are only permitted if an item is damaged during shipping.

To qualify:

You must contact us within 48 hours of delivery.
You must provide clear photos of:
- The damaged item
- The packaging
- The shipping label

Failure to provide documentation within 48 hours may result in denial of the claim.

3. Resolution for Damaged Items

If approved, we may:

Send a replacement item at no additional cost, or
Issue a refund at our discretion

We reserve the right to determine the appropriate resolution.

4. Non-Qualifying Issues

The following do not qualify as damage:

Slight color variation due to screen differences
Minor measurement variances
Fabric texture differences

Normal wear and tear